Date : 11/8/2016 8:09:23 AM
From : "Genesys"
To : elazar.stern@mail.gov.il
Subject : See how Vodacom is leading the way in customer service

Genesys - the world's #1 Customer Experience Platform

Dear elazar,

As South Africa’s leading mobile business Vodacom work to satisfy over 60 million customers across 5 countries. Operating in rapidly maturing markets the company has worked towards offering a market leading customer service through the use of Genesys omnichannel engagement centre solutions. This has enabled seamless end-to-end customer visibility and enhanced Vodacom’s ability to deliver a world-class customer experience.

Watch this short video to understand how Vodacom did it.

What’s more, start your omnichannel journey today and get up to 45% off on Genesys Business Edition!


Watch video

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Genesys - the world's #1 Customer Experience Platform. Find out more at www.genesys.com

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