Date : 11/1/2016 9:20:28 AM
From : "Christine Taylor"
To : elazar.stern@mail.gov.il
Subject : Help Deliver Great Customer Journeys With Proactive Customer Communication [Analyst Webinar]


ANALYST WEBINAR

Proactively Engage Your Customers in Every Channel—Without Losing Your Mind!
Featuring Art Schoeller, VP and Principal Analyst, Forrester Research

Wednesday, 9 November 2016
3 PM GMT / 4 PM CET

40% of companies are explicitly using proactive customer communication within an omnichannel engagement strategy to improve customer satisfaction. Proactively communicating not only helps deliver low effort customer experiences, but also improves bottom line profitability and loyalty.

During this live webinar, we’ll explore the benefits of proactive customer communication, as part of your omnichannel engagement strategy. We’ll also feature the definitive maturity model of proactive customer communication that you won’t find anywhere else.

Register today!

 

Best regards,
Genesys Webinar Team
SPEAKERS

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Guest Speaker: Art Schoeller
VP, Principal Analyst,
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John Tallarico
VP, Product Marketing,
Genesys
Genesys - The leader in omnichannel customer experience and contact center solutions. Find out more at www.genesys.com

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