Date : 11/1/2016 8:11:44 AM
From : "Genesys"
To : elazar.stern@mail.gov.il
Subject : Is your legacy contact centre holding you back?

Genesys - the world's #1 Customer Experience Platform

Dear elazar,

Don’t let an aging contact centre infrastructure become the Achilles heel in delivering world-class customer experiences. Learn how transforming your legacy-based ACD, PBX and Telephony infrastructures into an omnichannel engagement centre will help you:

  • Increase first contact resolution by over 20%
  • Reduce the processing of duplicate messages across channels
  • Increase customer satisfaction, brand loyalty and revenue.

Download our Tip Sheet “Building the Business Case for an Omnichannel Contact Centre”

What’s more, start your omnichannel journey today and get up to 45% off on Genesys Business Edition!


Download Tip Sheet

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Genesys - the world's #1 Customer Experience Platform. Find out more at www.genesys.com

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