ANALYST WEBINAR

What's the Easiest First Step to Omnichannel? Surprise—It's Your IVR!
Featuring Kate Leggett, VP and Principal Analyst, Forrester Research

Wednesday, 19 October 2016
3PM BST / 4PM CEST

Omnichannel is the latest buzzword, and everyone is trying to figure out how to implement it. However, there remains confusion on what omnichannel means specifically related to self-service. Join us to learn more about omnichannel self-service, and the key benefits it can drive to your organization.

Do you want practical recommendations for how to get started in implementing omnichannel self-service? Interestingly, your IVR is the avenue most poised for transformation to enable true omnichannel self-service.

Join this interactive session to learn the key benefits that drives smart organizations to implement omnichannel self-service.

Register today!

Best regards,
Christine Taylor
Genesys Webinar Team