Dear customer,
Please note, that as an ongoing improvement to our cloud services, we will be performing maintenance work on our cloud infrastructure
On the following date:
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Friday , Nov 17th, 22:00 at TLV02 - Petach Tiqwa & TLV01 - Tirat Ha Carmel
Expected total Duration: 6 hours
Impact: The UI/API will be in Network Maintenance Mode for first 2 hour of maintenance see note below for restrictions
All Cloud Servers and Networks you've deployed will be unaffected.
On this date our engineers will be performing maintenance in the following cloud locations.
This maintenance is necessary to perform patching of the infrastructure supporting the cloud UI/API.
During this maintenance, we will be upgrading infrastructure devices to the latest vendor approved and tested OS patches.
The Cloud UI/API will be in Network Maintenance Mode for first 2 hour of the maintenance, see note below for client restrictions.
Deployed client cloud servers will continue to function without interruption.
Note: Network Maintenance Mode:
1) The Admin UI and API will be available during the maintenance window, but users will be subject to the restrictions described in #2 below.
2) Starting at the beginning of maintenance event, the Admin UI and API will stop accepting any requests for actions related to Cloud Networks. This means users will not be able to deploy or make changes to Vlans, VIPs , ACLs or NATs. Please note that all deployed
Cloud Servers and Networks will continue to function as normal - the system will simply block actions from being made using the Admin UI or API.
3) Except for the restrictions related to Cloud Networks all other Cloud functions will continue normally.
4) Once the maintenance is complete, the ability to take actions related to Cloud Networks will be restored.
Change reference number: CR0000062
Thank you for your cooperation and we apologize for any inconvenience.
MedOne Support Team.
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Nitzan Kopelman
I NOC & Support Manager |
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+972-4-8563310
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M. +972-52-5229030
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F. +972-9-7476011 |
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6a Hanagar St. Hod Hasharon, Israel, P.O. BOX 644, zip code 4527704 |
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